Project management at a software developer
Project management at a software developer
The situation at the client
Together with one of the client's most important customers, a telecom company that operates worldwide, a new product was launched which made it possible to link various propositions and services.
The telecom company was thus able to provide the customer a more complete offer on different channels. Naturally, various IT components had to be developed for this project. Both parties were very satisfied with the delivery of the first version. According to the director: ''The telecom company saw the potential of the product and subsequently made a request to further develop the product into a multiplay form." At that time, the customer had already successfully launched the Multiplay form at other branches in different countries.
"Given the importance of the program, it was necessary for a senior Program Manager to assist us with good technical insights."
The contribution of the software developer was the largest and most important, but the project management at this party could be improved. Given the importance of the program, it was necessary for a heavy Program Manager to assist us with good technical insights.
The solution from MOJEO
MOJEO has taken up the role of Program Manager. "At that time we chose MOJEO because the organisation had the necessary knowledge and skills in the field of project management. MOJEO has taken up this role well''.
After a short assessment MOJEO made a new planning and reorganised the project. The director of the software developer is enthusiastic about the speed with which improvements were visible for the organisation of the project. "Within 4 weeks the relations between the parties had already improved, this ensured that the way was open to deliver components as agreed upon to our customer." MOJEO also fulfilled other project management roles within the program as desired.
‘’As a result, the program has been given clearer and more reliable timelines for delivery in the various phases. ‘’
The added MOJO
"MOJEO has made a difference in this program by leading it in a professional way. This was partly due to the good technical knowledge, understanding the agile processes and mastering the political competencies''.
"The general impression MOJEO gave me was the fact that they tackle every project and together with the client they make sure it is delivered. MOJEO will always be realistic in this, they are willing to be honest with a client if something doesn't go well''.
